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Quote:

I've only skimmed threads so perhaps I'm missing something. I don't really see how he's ruined his reputation and from the posts I've read he seems to be polite and sticks mostly to facts with emails etc.
Perhaps I missed something or just interpreted his English differently.

For something so heated, both sides actually impressed me in their responses. Even after a lot of people kind of bashed akhil_jks he still seemed reasonable in his responses.

To be honest I'm impressed with both companies over this and would consider doing business with both of them if I ever needed something either offered.

I agree, when you compare it to the two in this thread, who nobody in their right mind would do business with ever again, both parties here have thrashed out their unfortunate dispute in a very civilised and professional way - I wouldn't have a problem doing business with either of them.

[GregK]

Learned one thing from this...
I'll definitely order "re-writes" instead of "translations" if & when I ever do?

Any thoughts of anything more than Spanish, are completely scrapped now too

<*flog>deadhorse<*/flog>

[akhil_jks]

Thanks once again to all members for their comments. When I decided to post here, I knew the fact that some people may not like the posts because they know Mike since a long time. As Mike also said- "What’s even more ironic is that Akhilesh doesn’t know that most of you on this board either know me personally, or know of me or the websites we run." Still, the volume of support I got here is something which makes me feel proud that I'm working for this industry Only a few people(may be 2-3)here know me but still the way a lot of members understood my situation and expressed their support...thanks.


I would like to mention something here. In any promotional email I send to prospective clients, I clrealy write "To judge the quality of our services you can start with sending small amounts of work without any advance payment. You can pay us after the work is completed and sent to you." I have followed this methodology from very start of business and got huge success. PartyGaming guys had shortlisted and selected the translator team for their projects(out of 3-4 examples I sent them per language) and that translator team works for me on every project now and I can proudly say that all our clients except one are happy with us.


Still, I can see that some people have doubts about our work quality without even knowing us. I would like to invite them to send us any project- without paying anything in advance, check our work quality and then say something. We never ask for any advance payment, we invoice the clients after the work is done, we do amendments if the client wants and we do it untill the client is fully satisfied, we provide quality which has been admired by lots and lots of clients and that is why I had enough courage to post the incident here.


Thank you all for your time- you guys are so nice people to deal with, whether critics or supporters, you guys rock


P.S. This is such a big forum of people related to online gambling industry, can anyone please tell me if me/my translators need to ask something about a specific poker term/terminology which we cannot find over internet, in which section of this forum we should post the question? Looking forward to your suggestion.

[edmc]

IMO, a translation is a translation. The translator is merely translating words into another language. Should they have prior knowledge of poker to make sense of it? That would require a proof reader of the translated language. Now if PSO have a person who can identify the faults then they have their own proofreader. Did they ask for a proofreader within the contract?

They asked for a service & it was given. If it wasnt to their satisfaction they should have at least given the option to repair what they already saw fault was.

Can they provide the worst example of what they considered unacceptable. This is a bilingual forum after all.

a % is due for the job. If unnacceptable, state the reason why, and how it can be repaired.

The OP bases his rep on offering a service & is willing to put the work up first. Very few will do that due to skanky payers. Anyone willing to put trust up first is worth honoring an agreement or at least given the opportunity to repair.