IMO, a translation is a translation. The translator is merely translating words into another language. Should they have prior knowledge of poker to make sense of it? That would require a proof reader of the translated language. Now if PSO have a person who can identify the faults then they have their own proofreader. Did they ask for a proofreader within the contract?
They asked for a service & it was given. If it wasnt to their satisfaction they should have at least given the option to repair what they already saw fault was.
Can they provide the worst example of what they considered unacceptable. This is a bilingual forum after all.
a % is due for the job. If unnacceptable, state the reason why, and how it can be repaired.
The OP bases his rep on offering a service & is willing to put the work up first. Very few will do that due to skanky payers. Anyone willing to put trust up first is worth honoring an agreement or at least given the opportunity to repair.
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