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Poker.com Discuss Poker.com's Affiliate Program and chat with their affiliate manager Ellen right here.

 
 
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  #1   Spam Kill
Old 10-30-2006, 05:48 PM
the27offsuit.com the27offsuit.com is offline
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Default Anyone else have a huge negative today

wolk up to find a big suprise , a huge negative wiped out most of my earnings for the month ,

Though it might be a big charge back as i have a few big depositors , so i email and ask why , seems there server crashed i was told a day ago and they gave all players a $20 tourney coupon ,

i feel sick , just wondering if anyone else had a big negative today , or if its just B.S.
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  #2   Spam Kill
Old 11-14-2006, 05:48 PM
[email protected] Ellen@PDCAffiliates.com is offline
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Hello,


Sorry about the late post… You were not the only one who experienced negative statistics, what actually happened was we have had a moderately large server crash here a couple of weeks ago which resulted in many of our listed tournaments to be shutdown.

As compensation we have issued a special coupon to them that awards the effected players $20 in their account. The reason why some affiliates account was showing a large negative amount is from players (signed up under you/them) who are now clearing this coupon. There is a 3000 comp point requirement on the coupon. We have set this comp point requirement so that the players must play a certain amount before they can cash out the coupon. The rake they earn to get to 3000 comp points should in most cases cover what you have lost and you should make that back fairly quickly.



If you have any further concerns regarding this issue, drop me a line at


Cheers,


Ellen



 


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