 11-14-2006, 06:48 PM
|
|
Junior Member
|
|
Join Date: Aug 2006
Posts: 9
|
|
Hello ,
Sorry about the late post… You were not the only one who experienced negative statistics, what actually happened was we have had a moderately large server crash here a couple of weeks ago which resulted in many of our listed tournaments to be shutdown.
As compensation we have issued a special coupon to them that awards the effected players $20 in their account. The reason why some affiliates account was showing a large negative amount is from players (signed up under you/them) who are now clearing this coupon. There is a 3000 comp point requirement on the coupon. We have set this comp point requirement so that the players must play a certain amount before they can cash out the coupon. The rake they earn to get to 3000 comp points should in most cases cover what you have lost and you should make that back fairly quickly.
If you have any further concerns regarding this issue, drop me a line at
Cheers,
Ellen
|