Hesperia Tower Hotel for CAP is a joke

[bahh]

Yeah, my brand new cell phone was stolen yesterday while eating at a resturant here in Sweden.. That kind of stuff happens everywhere.

Originally Posted by kaus

Ya slightly tacky there don't you think? That stuff can happen anywhere and does on a regular basis.

Sorry to hear about your problems, hopefully you can get your claim and sort it out.

[3jokers]

I was referring to the reaction of the hotel employees.

[PartyForFree]

That sucks man, but really....what on earth were you thinking leaving $7K in cash in a hotel room? Did they not have a safe in the room or a box at the front desk?

Never...EVER...leave cash in your hotel room.

[J S]

that's much more like $8k btw, heh.

Gaz - that sucks man, a lesson to everyone.

[Graham]

Sorry for your unfortunate situation. Hopefully it gets resolved, but chances are there is not much that can be done.

I don't mean to preach to you in any way, but this is a good example of why its better to only carry the cash that you need at the time. There are Bank machines all over the world, and everywhere takes credit/debit.

Hope it gets sorted out and the insurance company covers u though!

[offyourface]

Also I have learned the hardway to just request no service with the manager when you have any valuables left in the room. I do this even at casinos that have a safe. I would rather throw a few things in the garbage myself and ask for some new linens then have someone I don't know around my things. Sorry about your luck man, what a shitty way to start out what is suppose to be a fun and exciting trip. Fckin losers.

[alexpratt]

Wow - So sorry about that - PM or and I will at least get your feedback to the highest level in the hotel. We spent a lot of money there this week and at the very minimum you deserved basic customer service!!

On theft note - I think it is a really sad thing for Barcelona - There was at least 5 people this week at EIG and CAP Euro that had their bags/wallets stolen - Thankfully it was a pickpocket or snatch and run rather than someone that used violence. If Barcelona wants to remain a place for tourism they need to look at getting some tourism police that come down on these criminals hard.

We will be sending out feed back forms for the event so fill it out and let us know any thoughts you have on the venue, schedule, or whatever. After all it is an event for affiliates and we want to make it something that you want, rather than simply a revenue generating tool.

In my opinion I would like to look at getting a sponsor for shuttle buses in and out of town because they have a serious lack of taxis in that city!!