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New Affiliate Q&A - Site Reviews This is the place for new affiliates to ask the vetrans general questions and answers

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  #11  
Old 12-10-2007, 06:48 PM
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can you tell me how this generally goes? i think lots of ppl would take advantage of it, i mean even if they liked the product they still could ask for a money back guarantee..

let's face it, even if your product has quality, and the customer agrees but still is a moral wanker and takes advantage then what?


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Originally Posted by themike537 View Post
If you're using clickbank you've got no choice, you have to offer at least an 8 week guarantee. And either way it's something you should do, because it makes the customer feel a lot more comfortable.
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  #12  
Old 12-12-2007, 09:41 AM
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Quote:
Originally Posted by jorisdekkers View Post
can you tell me how this generally goes? i think lots of ppl would take advantage of it, i mean even if they liked the product they still could ask for a money back guarantee..

let's face it, even if your product has quality, and the customer agrees but still is a moral wanker and takes advantage then what?
Yep, you will certainly get your share of tire kickers, but what you will find is that most people won't return it after buying it, EVEN if they don't even use it, or use it hardly at all.

Honestly, I don't have much experience selling smaller dollar value items, the digital products I sell are $197 each and the return rate as been very low and from the research we did before offering the 1 year guarantee said that if the product delivers what it says on the tin and you have a nice, open and lengthy money back guarantee (longer the better) the fewer returns you will have.

Besides, if you plan to sell this through clickbank you don't have a choice. Just this past week I got my 2 products into clickbank after selling them on our own for a few years... I'm interested to see what happens compared to the past and if we get any good affiliate traction now.
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  #13  
Old 12-12-2007, 10:54 AM
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My product was at $97, and even with a no questions asked guarantee, we saw under a 10% return rate.
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  #14  
Old 12-12-2007, 11:00 AM
Francis Raj Francis Raj is offline
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Hi,

Like to do content deal to boost your site ..?
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  #15  
Old 12-16-2007, 02:24 PM
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maybe i ll increase my product price as well, but for now let's see how it goes. anyway, the money back guarantee is indeed clickbanks policy but i see no value in saying it out loud on the website for like 3 or 4 times..
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  #16  
Old 12-16-2007, 05:39 PM
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You're totally missing the point then. It reassures the customer, and encourages them to buy. Since they see it as "no risk" (they can return it, no questions asked) they're much more likely to buy.

Would you rather have these people buying, then a few returning it, or having none of them buy at all?
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  #17  
Old 12-22-2007, 07:40 AM
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Look, it's clickbanks policy to ensure money back guarantee, so wheter i publish this on my site or not, it can happen anyway

im getting 1 sale on each 80 visitors now , which is really a nice conversion percentage.

i might put it more clearly on my site (money back guarantee) , but for now im fine the way it is working


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You're totally missing the point then. It reassures the customer, and encourages them to buy. Since they see it as "no risk" (they can return it, no questions asked) they're much more likely to buy.

Would you rather have these people buying, then a few returning it, or having none of them buy at all?
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