Paradise Poker--they need to get their act togethe

[jnovicki]

How does a peson contribute -$8.00 rake? You OWE them money? How does that happen as an affiliate? (sorry, new to all this affiliate lingo).

[CasinoMack]

Stephen,
We have talked via email. My stats suck donkey balls too. I was making more, wait let me back up, I was making about 1000% more. Right now I make 0. This was when you guys had to search through your logs for referrals and had no stats! Remember the old adv=xxxxx? I couldn't figure out the tracking then and right now the stats are very fishy.

Frankly I'm tired of it.

Click-Thrus 280
Click-Thru % 3.0%
Downloads 120
Downloads % 42.86%
Active Accounts 0
Registrations 0

I thought it might just be me, but its obviously not. Are you guys using the same software/tracking as income access?

[PPP]

Originally posted by aldav@Apr 19 2005, 12:43 AM
we need a pic like this

I'm not sure we need a pic of Stephen in that outfit.

[corpfan1]

I keep hearing things like this about Paradise everywhere. Thus, I have not bothered to market them yet. I understand what "aldav" is saying...

"need something more to convince me..."

[Stephen]

Hi Guys

It's taken a while for me to answer only because of time differences - I am based in Australia...

OK, lets look at each of your points:

1. Aldav
You are right, that is a lot of downloads for 1 Player - our definition of a download is not good, and I am trying to fix this - currently a download is recorded everytime a Player starts the exe file. As it is started automatically from several pages, this number does not constiture the number that have completed the download process.

Despite this, you have a high number, and if u like I can try and get IT to review from where the traffic is coming from to try and get some more information..

Regarding the negative rake - the Player in question has raked 2 hands only

2. CasinoMack
I agree that your results prior to this were better. I checked your numbers for the last 3 months, and I am sure that we can match or better those in the upcoming period (it is not for me to state what your numbers are publicly, so I will not).


For any new program, you have to give it time to see results - you cannot expect the exact same conversions you all have with Party immediately - no internet marketing campaign works like that. You always need to build history on a tag, as some people may convert immediately, others take their time, and these things eventually even themselves out.

However, I will state very clearly:
1. We test our tracking daily - I personally go and test it all the time to make sure there are no mistakes being made.
2. SportingBet (owner of Paradise Poker) is a publicly traded company - we are not going to cheat any Affiliate.
3. I am open to a proper discussion on any problems any of you may be having with Paradise.

Had I not answered Aldav originally, this blasting probably wouldn't of happened, but I really do not have a problem with it - you have to try a program to test it.

Hope this helps.

Stephen

[Stephen]

Corpfan

I missed your comment, as such I will add that you are missing out on some great revenues. Many of our Affiliates are earning an extra 50% revenue from the new BlackJack product introduced. That in itself is worth it.

It's your loss - I dont know where you hear this from, but suggest that you test it personally.

Stephen

[RiverStevens]

Ok Stephen, I signed up to your affiliate program, so that I can send a ton of players to your site and have negative rake too, sounds like fun. I'm joking, but I did apply. You stated that his player only played 2 raked hands, but you still didn't explain why he generated an $8 negative rake. Could you explain that for us please, was it because he played 2 hands of blackjack and won both?



River~~~

[Stephen]

Hi River
As with all other sites, our charges consist of:
1. Bonuses - we take off your percetage when received.
2. Processing Charges - your percentage of processing charges (about 3% of the deposit)
3. Chargebacks

I am not sure where the actual negative came from, but the above are the costs involved.

All these charges usually relate to when a new player starts - when most of the bonsues are given. Bonuses (for Players) are given when they sit at a hand - so they may have participated in 2 hands (the stat that I see), but folded early on a lot of others, meaning that he gets part of his bonus...

Hope this helps, Stephen

[RiverStevens]

Well I'm sorry to hear that his only Real Money Player is a bonus whore, hahahahaha.

River~~~

[CasinoMack]

Originally posted by Paradise@Apr 19 2005, 03:09 PM
However, I will state very clearly:
1. We test our tracking daily - I personally go and test it all the time to make sure there are no mistakes being made.
2. SportingBet (owner of Paradise Poker) is a publicly traded company - we are not going to cheat any Affiliate.

Yeh, I don't think Paradise/SportingBet is trying to cheat me/us. I really don't believe that at all.

Have you tested signing up via someones affiliate link with:

Firefox? The latest Firefox? stock install
Opera? stock install
Internet Explorer (with Norton AntiVirus Security installed--the one that blocks all cookies by default)? << this is the biggy.

Try a test through my site if you haven't already.

thanks.

I don't mean to blast, but I do hate checking my stats at Paradise, its too depressing right now . Hopefully that will change.