Sincere Apologies from PAW

Firstly let me state that I am steaming right now. I want to apologize about the downtime and issues that have been occurring here at PAW over the past 18 days.

I will give you a full run down as to what has happened after I figure it all out myself, but somehow HostGator "accidentally" deleted the the SQL databases from the dedicated server yet again last night. This has been a nightmare ever since this began with moving from a reseller account at hostagtor.

The server is supposed to do back-ups on it's own and hostgator is looking to see if they can restore the DB's right now. In the past two weeks I have literally spent over 15 hours on the phone with them and opened up numerous tickets that seem to get resolved and then BOOM.......more issues.

I cannot believe a hosting company the size of HostGator can be so fu**** up. Unfortunately I am not a techi, but I can't imagine that moving a simple website from one server to another is that difficult. If you could only see all the support tickets, notes, and how their staff has fu**** up every aspect of the move in the last few weeks you would cringe. If PAW was a static website this wouldn't be as big of an issue, but it's not.

I know in the end however that the responsibility does fall back on the owner and that is why I am apologizing. The incompetence of Hostgator and their staff has essentially led to the magical disappearance of 3 weeks of content, hard work, and data . I'm seriously am contemplating some sort of legal action, but I'm not sure if that would simply create more headache.

If they can't get this site restored today however I will be writing a full detailed report on exactly what happened and the incompetence of the hostgator staff to be published accross various platforms.

Once again this is ridiculous for a hosting company the size of hostgator. I feel like I just got punched in the teeth by Mike Tyson this morning.

[J S]

Don't sweat it Jeremy, I feel your pain. seriously, i hope it all gets worked out soon and you should let us know your real feelings about hostgator...

Hey, at least that lively 52 cards thread got deleted in the process :P

[Zilla]

Third time I've had to re-register on the forums due to the restores.

Beginning to think you don't want me around here :lol: :P

[adioking]

In the meantime, y'all can come on over to my forums... just kidding!