Is this an excuse to charge me

[the27offsuit.com]

"We have had a fairly larger server crash here on the days you mentioned which has caused many of our listed tournaments to be shutdown for no apparent reason

As compensation we have issued a special coupon to them that gives them $20 in their account. The reason your account is showing a large negative amount is from players (signed up under you) who are now clearing this coupon. "

I mean wtf , i understand if the players charge back , But its my faut too when a server crashes , last day of the month {and i have a few hundered players here so it added up quickly]

[hoursurfing]

I'm assuming this was FTP?

[the27offsuit.com]

No actually it was poker dot com ,

[hoursurfing]

I'd say if they did it on a percentage basis then it's pretty fair. But if they made you pay the entire amount then that's pretty crappy.

[the27offsuit.com]

% basis ,

But you know what , someone there is lying , Because i just received another email from someone different there , As i emailed the concern to 2 different people to be sure i got a response.

Now the second guy answers me and says get this I cannot understand how this protects me Note my account is not in the negative for the month only the day "As for your account in the negative, we issued players that money to protect you. You now have players who were just freerollers playing raking hands, as they have to clear it"

I do not even think he understands what he is saying , I emailed hm back with what the other aff manager told me and asked him who was making the story up . I mean at this point whats the difference , theres only a few rooms left that accept all usa players so ill just funnel them somewhere else , shame thou i liked poker.com and never had a problem with them , but now chris and kris are gone , so who knows

[hoursurfing]

I'm trying to decode that last message.

So they gave some of your stale players $20 to get them playing again?

[corpfan1]

Since when is Kris gone? I talked to Kris last week and everything was fine.

[the27offsuit.com]

I cannot understand him either , Everytime they put someone new to work everything gets screwed up , but its amazing that a screwup never affects them by giving us more money , there screwups always cost us ,

[the27offsuit.com]

Originally Posted by corpfan1

Since when is Kris gone? I talked to Kris last week and everything was fine.

From email i got :"Chris Morton no longer works for us and Kris Robinson no longer deals with
affiliate enquiries,"

[scrawnybob]

hi

I had a tournie (freeroll) as did loads of other private ones and the normal ones running on the server that crashed

affected players contacted me to say they had received $20 free from poker.com (bear in mind most would have been freerollers as with all sites they're majority) and were totally impressed with poker.com doing this rather than the usual other sites approach which is players loose buy-in and never gets sorted out (swept under carpet)

basically as an affiliate for players they have put 40% of the $20 as a negative on accounts - which seems IMHO totally fair

obviously I had some players who signed up and so will have -$8 on each of them and other affiliates will have -$8 per player on their accounts

But look at it this way it's a bonus which needs working off and will generate rake which you will get paid for - IMHO it was a good way of handling it from both poker.com and affiliates POV

now freerollers will be more likely to re-deposit to chase the bonus and play for proper own cash and be generating rake off the $20 + future deposits which they may never have done without it

on the flip side I've only just made positive account on another poker site who I was trying a $5 free promo with (never again)

but I would look at as a good thing on the whole

Much rather take a 40% hit to make 40% of profit over long term on more active players than have sites like FTP hit aff with costs of hats etc (which does seem wrong to me)

iffy chargebacks are bad but dont see poker.com have done this - we get 40% of profit and 40% of associated promos - if they started charging us 40% of their electric bill that would be different

cheers scrawnybob