Have you ever made a mistake you regret a lot?

pokerforfree · #1 08-03-2007, 06:00 PM

Fellows,

It's been a while since I have posted on PAW, but tonight I needed a break away from my affiliate work.

I have just made the dumbest move ever that is probably costing me half my members.

Today I did some modifications to my newsletter program. I wanted to personalize the newsletter (since there have been studies that recipients tend to read these better). I thought everything was just right when I tested it sending a version of my latest newsletter to just me, but when I released the newsletter to my members I found out that all members received 918 time the same email.

When I found out it was already to late, there was nothing I could do to stop it.

Of course I received some immediate name calling replies, and unsubscribe requests... nothing to do about it. I just feel really bad about it, and they'll probably think I am some kind of spamming jerk.

I guess I'll go back replying and trying to get some forgiveness.

Peace,

Giorgio

edmc · #2 08-03-2007, 06:45 PM

? so you made 918 modifications?
you sent the same email out 918 times?

1st one i would get pissed off

2nd one I wouldnt care

1st one i would appologise for being a tit

2nd one i would appologise for the error

NewPokerGirl · #3 08-03-2007, 06:47 PM

that sucks..if i understand right each member got 900+ emails from you and they were all the same? I hope it works out for you...im sure some will understand. Best of luck

imteaz · #4 08-03-2007, 08:00 PM

ahh that is a big mess my friend.
once it happned to me not 900 times though
i have about 2K member, and i was trying to send newsletter, lol
then i found out i have sent them 6 times. same newsletter.
so about 12% people unsubscribe, they thought i was trying to spam.

it was an script error.

SharkScope · #5 08-03-2007, 08:33 PM

As long as you send 918 apologies to each recipient you'll be fine.

kaus · #6 08-03-2007, 08:33 PM

Ouch .....been there not that many. Personally I would unsubscibe too. I mean you can't blame them for being upset. I would try and reward them with something to show thta you are sorry for what has happened. You may still lose a significant amount but at least it shows you tried.

Hopefully it's not one of those optin companies that will ban your account if they get wind of it from members. I know a few of them only allow a very small amount of spam reports before they will stop your services.

TheDonk · #7 08-03-2007, 09:52 PM

Make them an offer to play in the 'Giorgio is a Moron $500 Freeroll'. I'm being serious - not joking or putting you down. Humble, self deprication is always a great way to get people back on your side. Apologize profusely and offer them a nice little freeroll. If that's not good enough, what else can you do?

Just be sure not to invite them 918 times.

TheDonk

RCNastermind · #8 08-03-2007, 10:12 PM

Quote:

Originally Posted by TheDonk

Make them an offer to play in the 'Giorgio is a Moron $500 Freeroll'. I'm being serious - not joking or putting you down. Humble, self deprication is always a great way to get people back on your side. Apologize profusely and offer them a nice little freeroll. If that's not good enough, what else can you do?

Just be sure not to invite them 918 times.

TheDonk

You might even be able to get some new sign ups by doing that!

TheDonk · #9 08-03-2007, 10:26 PM

Quote:

Originally Posted by RCNastermind

You might even be able to get some new sign ups by doing that!

Very true, and how funny would that be?

PokerProp · #10 08-03-2007, 11:51 PM

Ah just think it could be worst.
For starters you could of sent the same message 919 different times
But even worst than that you could of sent 918 messages that were all different..