Yea - Dean emailed me early this morning that they found the problem (was a download button error on one or some of the landing pages - hence why clicks were ok) - so hopefully anyone who lost players will get fair value for their lost players.
I'll keep this thread updated with how the compensation works out.
It doesnt seem like many were effected by this, which is good - you can easily see if your stats got messed up as it all starts on the 30th Oct with an unusual amount of hits and almost zero aount of sign ups.
So if you dont see that in your stats, then im sure your stats are fine.
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