"Construction. You build it wrong, you fix it or get paid nothing."
You stated it yourself: the "you fix it" part. Obviously again this shows PSO is wrong. The translator offered to fix errors.
"I can go on and on."
You proved my point with the first one.
"Why is it PSO's fault that the translator is so stupid as to do all this work up front with no pre-payment? If the translator doesn't ask for it, that's his problem not PSO's."
It's not. How is it the translator's fault that PSO won't send material to be corrected?
"It's also not PSO's responsibility to point out every imperfection, which in a translation of this size could potentially be enormous. If PSO says 'the Russian translations are screwed up, fix it', then that should be enough."
That's silly. "Hey this 100,000 word document is screwed up, fix it." C'mon, that's a million miles past unreasonable.
"It's the translators job to translate, not PSO's. PSO hired the translator... to translate!"
He did.
""Quality" in this case means that someone properly educated in the language, someone who understands proper sentence structure and grammar, is the translator. Then, that person must take the time to execute the translation properly. If these things cannot be accomplished by the translator who's agreed to the terms, he's the one at fault for that."
The quality level is not objective, but again it is important to point out it is not at all relevant to the issue, which is that PSO did not allow corrections to be made, then charged the contractor for corrections they did themselves (with a so far mysterious way of coming up with that number).
"PPP, let's not get this heated. I've always respected what I've read from you, and truly this has nothing to do with you or me anyway."
I'm not trying to be heated, and so don't take it that way. I'm simply pointing out, here and above, that PSO has no leg to stand on no matter how you look at it. The refusal to allow corrections is only the most obvious inappropriate behavior.
The eighth bottom line that doing business with either of these companies should scare the bejesus out of anybody is not really relevant to the fact PSO's behavior can't be justified. They paniced and acted badly. They should fix the problem and move on.
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