What a sticky situation. We all agree including pso that is was foolish not to proof the incoming work from the get go. I think its fair to say that this situation would not have gotten so far out of hand had he done so.
However, if I am a prominent translating company that has an impeccable reputation in the industry, why not spend a few hundred bucks on a $100K plus order and get a few thousand words proofed yourself for each language. This would certainly cross my mind with an order that size and I don't think it's asking a lot from a company, especially one that boasts what quality their work is. The way this guy talks it does in fact seem that quality is paramount to him, so its just plain dumb not to spend a few pennies and ascertain that you are in fact delivering quality work. Just as dumb as it was for pso not to proof the initial work that came in, no offense guys.
Both sides dropped the ball, but in my opinion pso has been pretty damn fair in this situation. If it were 90% of the rest of the world and this happened, the guy would have never seen a penny on that last invoice.
Frankly I am a little surprised the translating company aired this dirty laundry in the public forum. I think its a fair assumption that the guy that did these translations has not been working with this translation company long or they would have heard about his shit work sooner. So to me it kinda looks bad on this company that are not smart enough to proof a few thousand words on a new guy they are sub contracting to. Especially given the dollar amount of the order. It really should have been a given to proof the work on both sides.
I think it would have been smarter by the translating company to just take the loss and move forward, it seems like they made some really bad decisions in this whole process just as pso did. It just seems elementary to me instead of leaving it to the person receiving the order to make sure he is getting quality work, why not just spend a few bucks and make sure he is getting the quality work we promised him. Shit its a $100K plus order, spend a little money and dot your I's and cross your T's.
Again, both sides are to blame, what a mess. Good luck guys.
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