I read the whole thing and it don't make sense to me. Usually when hiring a translator you would also hire a native speaking that language to monitor the work - Not doing so as the files are coming in its not really fair.
Hopefully akhil_jks in the future you'll do something to protect yourself from this. An idea might be to do something like have clients fax a contract that says they have 7 days to review work and send payment for each batch of work sent. This way your getting confirmation the work is satisfactory and payment for it much sooner.
After reading this whole thread I see plenty of reason for both sides to feel they were screwed. I think PSO has more share of blame though in how this transaction went bad because like I already mentioned I don't know how a company spends this much on translations without having a native speaker of that language assigned to monitor work as it comes through. If there is a problem with the work stop it right away.
Hope you guys get this straightened out though in some way or another. I'm sure neither will make the same mistake again, to bad it was such a big one that got posted on a public forum where people might chose sides.
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