[corpfan1]

Hey UB promoters, just a heads up that the stats at Chipleader are NOT MAKING ANY SENSE again!

Basically, to explain...

July 1-30th cumulative + July 31st commissions should equal TOTAL COMISSIONS...well of course they don't!

I started to go back and examine certain days with a calculator, and of course the MATH doesn't add up.

I think that Chipleader really needs to go back and review their programming/calculations and figure things out so that it actually adds properly and figures out the proper commissions...because it is getting very frustrating to explain the each situation to the AMs who are confused by these calculations and just react with "blank faces".

Things just aren't working properly and it needs to be fixed. We shouldn't have to be explaining this to the people there over and over. The programmers need to figure it out. We shouldn't have to get out a calculator several times a month to verify and report errors.

The debacle from the Income Access merge still hasn't been explained satisfactorily or logically to us...and we haven't received ANY correspondance about it at all via email or PMs.

And furthermore, any questions about stat issues AREN'T BEING RESPONDED TO VIA EMAIL...it seems like they are just being ignored.

I hate to say it...but this is not great customer service and although the program is young - it is essential to communicate with affiliates directly to explain what is going on.

Let' cross our fingers!