This is obvious. They thought you said you were 16. If they think that, they should immediately freeze your accout. You agree, right?
They then reviewed the chat and saw that what they thought was a statement turned out to be a question, so they immediately unfroze your account. That was the correct action, right?
Honestly, what the heck are you complaining about? They did EXACTLY what any sensible person would expect that they do. Exactly.
Since you haven't posted the hand history we can't know whether your original statement was a mistake on your part, or a mistake on their part in understanding it, but if it was a mistake on their part they immediately corrected the problem. If you expect them never to make a mistake, you are being completely unreasonable.
You might want to give this a little more thought, and also be more careful with the clarity of what you type in the chat.
|