Get this BS- PokerStars just locked my account because they claim I'm only 16 years old! Yesterday this moron at my cash table kept talking shit so I typed in that he couldn't be any older than 16. That was the extent of the exchange, nothing else said, nothing.
This morning I log in to PS and get an error message. I play with it a few times and still get the same message. So just when I'm getting ready to email them I see an email from PS support in my inbox. Imagine my surprise when I read this:
Quote:
Hello Todd,
We have recently observed your chat in which you claim that you are
only 16 years old.* The minimum age requirement to play on
PokerStars is 18 years of age.* PokerStars treats such chat claims
just as airport security treats "jokes" about bombs -- serious and
factual until proven otherwise.* As such, I have closed your account
pending reception of proof of age.*
Please forward to us by Email as an attachment, or by fax to Costa
Rica, a legible copy of government-issued photo ID demonstrating that
you are at least 18 years of age. |
So a few minutes I faxed them my ID, a recent paystub, my W2 (SS# removed)from last year, and the Deed to my 800K piece of real estate in Florida. My response to this was, "How many 16 years that you know have a 2M net worth?". Please unlock my account immediately so that I may transfer these funds to a room that can READ english and treat their 20-40 customers with RESPECT.