The Importance of Player Value for Affiliates and Affiliate Managers
The word "player value" seems to be a big buzz lately in the industry,
especially when discussing CPA. With the great deal of uncertainty in the
poker affiliate industry, many affiliates as of lately including myself have
opted to look more favorably at CPA versus MGR.
Until this year I have always favored revenue sharing models as I felt it
created more of a partnership between the affiliates and the rooms. And
quite frankly, I still feel this way. However with the recent turn of
events I have shifted my paradigms. The amount of income myself and many
of my affiliate friends lost when rooms like Party and Paradise pulled out was
substantial enough to make me question the longevity of ANY room in the
industry.
So with many affiliates thinking along these same lines, we have to look much
closer at our overall player values. There are two types of player value:
1. Individual Player Value - This is how much an individual
player is worth in terms of profit to the room. For example, let's say
over the lifetime of one players action at an individual poker site
they raked $500. Now let's say the room paid an initial $200 CPA. That
players gross value could be equated to $300. Keep in mind there are
several other factors, FPP points, bonuses, processing fees, ect. that
would determine their final net value. This is just the simple
explanation to give a general idea of what player value is.
2. Overall Player Value - This is a much more important figure
and the one that affiliate managers will look at very close when determining
what type of CPA to offer you. Your overall player value in poker can be
equated by looking at the total revenue in rake from your entire player database
over the lifetime of the account, less the various fees and bonuses listed
above, also less the initial CPA's you have been paid. Then divide the
amount of players by this number and this will give you a rough estimate of your
current overall player value at that room.
Player value and CPA's go hand in hand. Many affiliates like to say
"It is only our job to send the players to the rooms, it is their job
to convert and retain them. Well, not so fast. Having a "them and us"
mentality is a one way ticket back to $50 CPA's. We are supposed to be
partners, right? Sure if you are on a $10 CPA, this is a great thought
process. However when rooms are willing to assume the risk and pay us
upwards of $100+ per player, even after our players have only raked
maybe $10 to meet the minimum requirement, this attitude sucks. If we
are looking to have a long term relationship with the rooms and have
our CPA's increased, then we need to show long term value.
The responsibility does fall on the rooms to convert and retain,
there is no doubt about this. Yet, when we ring 10 of our buddies and
say "Hey deposit $50 at this poker site and play .25 - .50 until you
have raked around 100 hands and I'll give you your $50 back"; This does
not equate to partnering or long term value in any sense. You may be
laughing, but surprisingly this is not an uncommon occurrence in this
industry when dealing with CPA's.
I still believe in revenue sharing plans and I think they can
actually make you a heap more more money long term. Likewise revenue
share plans help you to form a solid residual income. However for U.S.
based affiliates there are other risks involved than just having the
room pull out of the market and losing your players. Essentially you
are collecting a % of the rake with the room, (a.k.a. revenue
sharing). I am not an attorney or legal expert though so I will save
that discussion for another time.
In closing though, we need to change the perception that MGR is
the partnership plan, and CPA is the "get your money and run plan".
Forming true partnerships with rooms that you are on CPA with will do
more for you than you can imagine. Do you want even higher CPA's? Do
you want free trips to conferences? Do you want to be seen as a leader
and a professional affiliate? If you answered yes to any of the above,
work with your players and the rooms to make your overall player value
higher than anyone else in the industry. Trust me, the rewards for
having high player values are far greater than any short term CPA's you
could ever imagine.
Jeremy
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